Rajiv Kumar - Founder & CEO

Rajiv Kumar, Founder and Executive Director of KCMconnect, a pass-out of XLRI’s Post Graduate Programme of Business Management in Entrepreneurship, has previously worked with an IT-related MNC for several years and served top most clients from all across the world. The founder of the Company is thus not only highly competent in the related technical area, but has also imbibed the entrepreneurial management aptitude through his post-graduation under XLRI’s programme designed and launched by the Entrepreneurship Development Centre (EDC) of XLRI to provide competency-based education to the eligible candidates with a view to promoting entrepreneurship in the country. KCMconnect via-a-vi Kashyap Computing & Management Pvt. Ltd. took shape under the mentorship of Prof. Prabal K. Sen, Chairperson of EDC, XLRI.

 

Rajiv Kumar has rich years experiences of more than decades from the IT Industry. He has also served TATA Motors Limited as an Intern during XLRI tenure in hard-core Sales, and was responsible to understand the Market Dynamics of Small Commercial Vehicles (SCVs), factor influencing the buying decision, and analyzing buying pattern of customers, Facilitate Demand generation activities by exploring new areas through market research and analysis, Design & Implement Sales Processes at the dealership for smooth operations and resulting in customer delight, Customer Orientation and Relationship Management, etc. Rajiv Kumar in present and previous roles, have worked & interned with TATA Motors Limited, Cadbury Schweppes (Australia), Dixons Retail Stores (U.K.), and Microsoft (Redmond, U.S.).

 

Entrepreneurial & Mentoring Profile

 -> IT Consultancy & Services provider

 -> ITeS (IT enabled services) and IT-Infrastructure Management Services provider

 -> Customized software application development

 -> Technical Training & Certification provider

 -> Industry-Culture-Connect program: Career based training, guidance from experts from Industry and career-counseling, all in one package for College or University students

 -> PPT (pre-placement training) guidance

 -> Dream Project: CONWAI (Aggregator platform for Transportation & Logistics Service Provider in India)

 -> Mentor of few EdTech and IT Start-Ups at XLRI Jamshedpur (A Premier B-School of India)

 

Competency Matrix

 -> Strategizing business directions to ensure profitability in line with organizational objectives

 -> Reviewing and interpreting the competition after in-depth analysis of market information to fine-tune the marketing strategies and escalate business volumes

 -> Identifying product propositions, market and volume planning, pricing and contribution control, new product launches, etc.

 -> Extending sales support to Dealers’ sales & marketing teams for developing new business and new client relationships through marketing leads, managing client relationships

 -> Initiating and sustaining efforts for bettering Customer Satisfaction through regular relationship calls, identifying & conducting consultation sessions for customers

 -> Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience

 

Membership Details

 -> General Secretary, Indian Assembly of Youth (a society formed in year 1955 by UNESCO awardee, working for employment of youth in India)

 -> General Secretary, CEI (Caretakers of Environment International), Indian Chapter (Head-quartered at Netherland, a non-profit organization for school students, teachers, mentors, environmental activists, etc.)

 -> Life-time Member, Vijnana Bharati (a not-for-profit organization working to uplift the Science activities in India)

 -> Executive Committee Member, Vivekananda Vijnan Mission (West Bengal Chapter of Vijnana Bharatai)

 -> Mentor, EdTech & IT Start-Ups at XCEED, an Incubation Center at XLRI Jamshedpur

 

Achievements

 -> An Entire MBA in 1 Course (Online): By Award Winning Business School Professor Chris Haroun, A Venture Capitalist by profession and Author from SkillStacks, Venice, California

 -> EFC (Employee First Council) Grey cell member at HCL Technologies Limited

 -> Initial Project Development Consultancy to one of the largest Devotional Service provider namely PujaShoppe.com of India

 -> Former Advising Member to the one of the oldest NGO of Jharkhand; Adivasi Samagra Vikash Parishad (ASVP)

 -> Certificates in Quiz for four consecutive years; conducted by USO (United Schools Organization) a vec. for UNO

 -> Entrepreneurship Alumni Group Representative at XCEED, an incubation center at XLRI Jamshedpur

 

 Education

 -> Master’s Degree in Business Management (Full Time - Executive Course) from premier B-school XLRI (Xavier School of Management), Jamshedpur, India

 -> Bachelor’s Degree from Birla Institute of Technology, Mesra

 

Hobbies & Interest

 -> Interest in keeping update in new developments in technology

 -> Vivant Reader of fiction and non-fiction books